Shipping policy

Shipping Policy

Welcome to Cozy Carvings. We are committed to delivering your handcrafted wooden décor products safely and efficiently. Please read our shipping policy carefully before placing your order.

Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.

  • Orders are not processed or shipped on Thursdays or public holidays.

  • During high-demand periods, festive seasons, or sales, processing times may be slightly extended.

Shipping Timeline

Domestic Shipping (India)

Estimated delivery time:

  • Metro Cities: 3–7 business days

  • Other Locations: 5–10 business days

Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen logistical delays.

Shipping Charges

  • We may offer Free Shipping on selected products or promotional campaigns.

  • Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order is shipped:

Packaging

At Cozy Carvings, we take special care in packaging our handcrafted wooden products to ensure they arrive safely and in excellent condition.

Delayed or Failed Deliveries

Delays may occasionally occur due to:

  • Incorrect shipping address

  • Courier service disruptions

  • Natural calamities or weather conditions

  • High order volumes

If delivery fails because of an incorrect address or unavailable recipient, re-shipping charges may apply.

Damaged or Incorrect Products

If you receive:

  • A damaged product

  • A defective item

  • The wrong product

Please contact us within 48 hours of delivery with:

  • Order number

  • Clear photos/videos of the product and packaging

We will review the issue and provide an appropriate resolution.

Non-Serviceable Areas

Some remote locations may not be serviceable by our courier partners. In such cases, we will contact you regarding alternate solutions or order cancellation/refund.

Contact Us

For shipping-related queries, feel free to contact us through our website:

+91-8849675504

tanaviindustries43@gmail.com

Thank you for shopping with Cozy Carvings. We appreciate your trust in our handcrafted creations.